Platform Features Contact

Support

How can we help?

Dining Connect provides email support, integration assistance, and fully managed services for university dining teams. Reach out and we'll get you sorted.

Dining Connect handles hosting, security, updates, and ongoing maintenance for your university dining platform. If something needs attention, here's how to reach us.

Email Support

Reach our team directly at hello@diningconnect.com for any dining platform question — menus, hours, integrations, app issues, or general help.

Send an email →

Contact Our Team

Tell us about your university dining program and we'll connect you with the right person for product, technical, or partnership questions.

Open contact form →

Integration Help

Need help connecting a dining tool, POS system, or nutrition database? Our team handles setup, syncing, and ongoing maintenance.

View integrations →

Managed Services

Hosting, security, updates, and monitoring are all handled by Dining Connect. Report an issue and we'll take it from there.

Learn about managed services →

What to include in your support request

  • Your name and university
  • A short description of the issue or question
  • Which product you're using — dining app, dining website, integrations, or platform
  • Any error messages or screenshots if applicable

Response times

We respond to all support requests within one business day. Urgent issues affecting live dining operations are prioritized — include "URGENT" in your email subject line if students are impacted.

How can we help?

Tell us who you are so we route you to the right team